Terms of service

Welcome to JORAÉ. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General

JORAÉ reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products & Availability

We strive to display our products, colors, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors.

All products are subject to availability. We reserve the right to discontinue or modify products without notice.

3. Pricing

All prices are listed in U.S. Dollars (USD).

JORAÉ reserves the right to change pricing at any time without notice.

We are not responsible for typographical pricing errors and reserve the right to cancel orders affected by such errors.

4. Orders

Once an order is placed, you will receive an order confirmation email.

JORAÉ reserves the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Violation of these Terms

5. Preorders

Some collections may be offered as preorder items.

By purchasing a preorder item, you acknowledge that production and shipping timelines may vary. Estimated shipping dates are not guaranteed.

6. Shipping

Shipping times are estimates and are not guaranteed.

JORAÉ is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

Once a package is marked delivered by the carrier, JORAÉ is not responsible for lost or stolen packages.

7. Returns & Exchanges

Please refer to our Return Policy for complete details.

Due to the nature of our products, certain items may be final sale.

Items must be returned unworn, unwashed, and in original condition.

8. Intellectual Property

All content on this website, including logos, product designs, graphics, photos, text, and branding, is the property of JORAÉ and may not be copied, reproduced, distributed, or used without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Submit false or misleading information
  • Infringe upon the rights of JORAÉ or others

10. Limitation of Liability

JORAÉ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Contact Information

For questions regarding these Terms of Service, please contact:

JORAÉ
📧 JORAE1llc@gmail.com